Intentional design
Everything we do starts with why
Made with care
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Real people making great products
Shipping policy
Shipping Policy for Galloria
We are committed to providing a smooth and reliable shipping experience for our customers. This Shipping Policy explains how we process and deliver your orders to ensure transparency and clarity.
1. Processing Time
a. Order Processing:
• Orders are typically processed within 1–3 business days after payment confirmation.
• You will receive an order confirmation email once your order has been successfully placed.
2. Shipping Time
a. Delivery Timeframe:
• We aim to deliver your order within 3–10 business days from the date of order confirmation, depending on your location.
b. Shipping Partners:
• We work with trusted and reputable shipping companies to ensure timely and safe delivery of your items.
3. Shipping Rates
a. Shipping Charges:
• Shipping fees are calculated based on the weight, dimensions, and destination of your order.
• The total shipping cost will be displayed at checkout before you complete your purchase.
4. Tracking Information
a. Order Tracking:
• Once your order has been shipped, you will receive an email with tracking information so you can monitor your shipment in real time.
5. Shipping Guarantees
a. Delivery Guarantee:
• We guarantee the dispatch of your order within the stated processing time.
• In the rare event of a delayed or lost shipment, please contact us at Info@galloriaeg.com within 7 days of the expected delivery date, and we will investigate the issue promptly.
6. Address Accuracy
a. Customer Responsibility:
• Customers are responsible for providing accurate shipping details.
• Galloria is not responsible for orders shipped to incorrect addresses provided by the customer.
7. Shipping Delays
a. External Factors:
• While we strive to meet all delivery timelines, delays may occur due to factors beyond our control, such as weather conditions, customs delays, or logistical issues. We appreciate your understanding in such cases.
8. Contact Us
• If you have any questions or concerns regarding our Shipping Policy, please contact us at Info@galloriaeg.com.
Thank you for choosing Galloria. We appreciate your trust and look forward to delivering your order with care.